Support
Need help with Buzz Campaign Pack?
For product support, email exportpreflightsupport@gmail.com.
Include your Figma client/version, selected format, exact error message and steps to reproduce the issue. A small, non-confidential example is helpful. Do not send private campaign designs, passwords or payment credentials.
The plugin does not automatically attach logs, collect diagnostics or send design files. Support email is separate from the plugin runtime. No response-time guarantee is advertised.
For purchase and refund requests, use Figma Community's purchase support.
What happens when you email?
Your message and the contact information you include are handled in the support Gmail mailbox to answer your request. The plugin does not send that email or automatically attach files. Email and any voluntarily shared attachments remain in the mailbox until managed or deleted by the owner. Avoid confidential designs, credentials and unnecessary personal information.
See the Privacy Policy and FAQ and known limitations.